Making a large purchase decision – or even a small one – is not an easy task. Various metrics can be used, such as, ROI (return on investment), payback time calculations, etc.

Another simple idea is to consider this fact: you can only pick two out of these three, Quality, Price, or Support.

A purchase cannot be made that will check all three boxes. We want great quality and great support, but are not willing to pay the premium price. That may be fine for some purchases, so long as we are aware that we compromise either quality or support.